The AI billing conversation is becoming a client relationship issue
Thomson Reuters reports that 68 percent of corporate legal professionals do not know whether outside counsel are using AI and that about three-quarters of both firm and legal-department respondents say the firm should initiate AI-use discussions.
BY MIDSIZED DESK · MAY 19, 2026 · 1 MIN READ
Thomson Reuters reports that 68 percent of corporate legal professionals do not know whether outside counsel are using AI and that about three-quarters of both firm and legal-department respondents say the firm should initiate AI-use discussions. That is no longer a technology adoption issue; it is a trust issue. Midsized firms can differentiate by proactively explaining where AI is used, how outputs are reviewed and how savings or value improvements are reflected in the fee model.