Inside Client Intelligence

GC & Buyer Behaviour

3. Axiom 2026 GC Report: 96% Adoption, Only 31% at Scale — The Pilot-to-Production Gap

The Axiom 2026 GC Report (500+ senior in-house leaders, eight countries) reveals that while 96% of in-house legal teams have adopted AI in some capacity, only 31% have initiated wide-scale implementations.

BY CLIENT INTELLIGENCE DESK · JUNE 2, 2026 · 1 MIN READ

The Axiom 2026 GC Report (500+ senior in-house leaders, eight countries) reveals that while 96% of in-house legal teams have adopted AI in some capacity, only 31% have initiated wide-scale implementations. Two-thirds remain in pilot programmes. Efficiency gains remain modest: 53% have seen only 11–20% improvement; 32% report just 5–10%. The 49% who cite the "bewildering" number of AI providers as a barrier, combined with 44% citing data security concerns, point to a vendor rationalisation problem rather than a technology problem. AI and technology expertise ranked first among capabilities that will define best-in-class legal departments in 2027.


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