Inside Client Intelligence

Legal Operations

Independent coverage frames Foundation 365 as an answer to CRM non-adoption

Legal IT Insider notes that Foundation 365 follows Litera’s acquisition of Peppermint Technology and is designed to address a familiar problem: lawyers do not update CRM systems.

BY CLIENT INTELLIGENCE DESK · JUNE 9, 2026 · 1 MIN READ

Legal IT Insider notes that Foundation 365 follows Litera’s acquisition of Peppermint Technology and is designed to address a familiar problem: lawyers do not update CRM systems. The coverage highlights Frost Brown Todd’s Co360 example, built on Foundation and a firm data lake to generate company research reports in minutes and surface matter and relationship intelligence before client meetings. The key client-intelligence point is adoption design: the useful system is the one that meets lawyers where they already work.

Read the full story