Outside counsel AI should be explained through value, not apology
Shumaker argues that AI should not automatically mean lower legal spend; the right questions concern workflow, accuracy, completeness, predictability and data protection.
BY CLIENT INTELLIGENCE DESK · MAY 12, 2026 · 1 MIN READ
Shumaker argues that AI should not automatically mean lower legal spend; the right questions concern workflow, accuracy, completeness, predictability and data protection. That gives firms a client-facing framework for AI conversations: be transparent, show controls and connect technology to better outcomes rather than vague efficiency claims.