The GC value gap remains the client-intelligence problem beneath everything else
Thomson Reuters Institute reports that 86 percent of GCs see legal as a significant contributor to business success, while only 17 percent of other C-suite executives agree and 42 percent say legal contributes little or not at all.
BY CLIENT INTELLIGENCE DESK · MAY 19, 2026 · 1 MIN READ
Thomson Reuters Institute reports that 86 percent of GCs see legal as a significant contributor to business success, while only 17 percent of other C-suite executives agree and 42 percent say legal contributes little or not at all. That gap explains why matter reporting, value narratives and client-facing metrics are no longer administrative extras. Law firms that help GCs translate legal work into business contribution will be more useful than firms that only report hours, tasks and legal conclusions.