Clio finds 82% of consumers want disclosure of lawyer AI use

On October 26, 2026, Clio released its vendor-produced 2026 Legal Trends Report, finding that 82% of surveyed consumers want to know when their lawyer uses AI and 70% say disclosure increases trust. Only 26% were comfortable with AI making decisions, and 6% expressed comfort with its use in high-stakes personal matters. For firms, the data supports separating disclosure, consent and decision authority rather than relying on a single generic AI clause. Client-facing teams should test whether engagement letters, portals and matter updates explain where AI is used, what remains subject to human judgment and how clients can raise restrictions.