Sullivan & Cromwell incident shows governance is part of the new operating model
Reuters reported that Sullivan & Cromwell apologized to a federal judge after submitting a filing with inaccurate AI-generated citations and other errors, in a bankruptcy matter where Boies Schiller Flexner identified the problems.
BY FRONTIER DESK · APRIL 28, 2026 · 1 MIN READ
Reuters reported that Sullivan & Cromwell apologized to a federal judge after submitting a filing with inaccurate AI-generated citations and other errors, in a bankruptcy matter where Boies Schiller Flexner identified the problems. Sullivan & Cromwell said it has AI policies and training requirements, but they were not followed and secondary review did not catch the inaccurate citations.
Why it matters: For The New Legal Frontier, this is not just a “hallucination” story. It shows that AI-native service models need enforceable review pathways, workflow design and accountability, not policies that sit outside day-to-day matter execution.