Knowledge Management in the Legal Profession

Strategy & Operating Model

Client Pull: 59% of Corporate Clients Want Their Outside Firms Using GenAI

Data from the same Thomson Reuters report, as reported by GlobalLegalPost, reveals a client-demand signal that KM and innovation leaders should treat as a forcing function: 59% of corporate law departments now want their outside counsel to use GenAI, and 8% are already requiring it in formal tender documents. This is no longer internal innovation pressure — it is procurement pressure. Firms withou

BY FRONTIER DESK · JUNE 30, 2026 · 1 MIN READ

Data from the same Thomson Reuters report, as reported by GlobalLegalPost, reveals a client-demand signal that KM and innovation leaders should treat as a forcing function: 59% of corporate law departments now want their outside counsel to use GenAI, and 8% are already requiring it in formal tender documents. This is no longer internal innovation pressure — it is procurement pressure. Firms without queryable, AI-ready knowledge assets will face a structural disadvantage when demonstrating AI capability in pitches and RFPs. For KM directors, this closes the loop between knowledge infrastructure investment and revenue protection: the quality of a firm's precedent libraries, matter knowledge, and clause repositories will be legible to clients in ways it never was before.

Read the full story