Data readiness becomes the hidden operating-model blocker
iManage cites its Knowledge Work 2026 Benchmark Report: 85 percent of professional services firms are piloting or implementing AI, but only 17 percent have embedded AI into daily operations.
BY KM DESK · MAY 4, 2026 · 1 MIN READ
iManage cites its Knowledge Work 2026 Benchmark Report: 85 percent of professional services firms are piloting or implementing AI, but only 17 percent have embedded AI into daily operations. The gap is presented as a data readiness problem, not a model capability problem. KM teams can use this to justify investment in metadata, taxonomy and repository discipline before the next tool purchase.