Inside Legal KM Toronto: Clean Data, Silos, and the Knowledge-First Operating Model
Inside Practice's Inside Legal KM Toronto (May 21, 2026) convened Chief Knowledge Officers, innovation directors, PSLs, and legal operations leaders from Torys, McCarthy Tétrault, Sheppard Mullin, Stikeman Elliott, Cassels, BLG, Osler, and others to address the knowledge infrastructure challenge directly.
BY KM DESK · JUNE 1, 2026 · 1 MIN READ
Inside Practice's Inside Legal KM Toronto (May 21, 2026) convened Chief Knowledge Officers, innovation directors, PSLs, and legal operations leaders from Torys, McCarthy Tétrault, Sheppard Mullin, Stikeman Elliott, Cassels, BLG, Osler, and others to address the knowledge infrastructure challenge directly. The agenda moved through billing and AI transparency, cross-border data governance, lawyer-first adoption, client-mandated AI restrictions, clean data foundations for AI performance, and breaking functional silos between KM, IT, Research, and BD. The forum crystallized a practitioner consensus that the limiting factor in legal AI deployments is not the model — it is the knowledge environment and governance layer beneath it. Thomson Reuters VP of Product Thomas Sander and iManage Global Product Lead Alex Smith participated alongside firm-side leaders, signalling vendor acknowledgement that the KM infrastructure question is the central product challenge of 2026.