Matter overview becomes the new KM interface

NetDocuments says a lawyer opening an unfamiliar matter will be able to see the summary, key parties, activity timeline, relevant precedent and people who have done similar work. The company describes this as the picture of a matter that previously lived in a lawyer’s head. The implication is profound for KM design: the interface of the future may not be a search box, but a matter-aware workspace that surfaces context before the lawyer asks.