Knowledge Management in the Legal Profession

Legal Operations

The market moves from AI pilots to governed adoption

Legal IT Insider’s CLOC recap quotes Oyango Snell saying that the AI conversation has matured and teams are now sharing what worked, what broke and how they are governing it.

BY KM DESK · MAY 18, 2026 · 1 MIN READ

Legal IT Insider’s CLOC recap quotes Oyango Snell saying that the AI conversation has matured and teams are now sharing what worked, what broke and how they are governing it. That is the moment when KM moves from support to control plane. The adoption question is no longer whether lawyers have tried GenAI; it is whether the firm or legal department has the knowledge architecture to make use safe, repeatable and auditable.

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