Relativity Eliminates Per-Seat User Fees
Relativity announced a new pricing model eliminating per-seat/user fees (July 23). The move responds directly to the AI-driven compression of human effort in document review and eDiscovery — as AI automates work that previously required individual human reviewers, per-seat pricing becomes increasingly disconnected from the value delivered. The shift to usage-based or outcome-based pricing in eDisc
BY FRONTIER DESK · JULY 27, 2026 · 1 MIN READ
Relativity announced a new pricing model eliminating per-seat/user fees (July 23). The move responds directly to the AI-driven compression of human effort in document review and eDiscovery — as AI automates work that previously required individual human reviewers, per-seat pricing becomes increasingly disconnected from the value delivered. The shift to usage-based or outcome-based pricing in eDiscovery follows the same logic playing out in legal AI platforms broadly. For operators in the document review and eDiscovery stack, Relativity's move signals that per-seat models are becoming competitively untenable across the legal tech stack — not just in premium AI platforms, but in the core infrastructure layer.